Privacy Policy

At Gautsni, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full Name
  • Phone Number
  • Email Address
  • Billing & Shipping Address
  • GST Details (if applicable)

1.2 Project-Related Information

  • Site measurements
  • Floor plans
  • Architectural drawings
  • Design preferences
  • Budget details

1.3 Payment Information

  • Payment transaction details
  • Billing information

Note: We do not store your card or banking details. Payments are processed securely
through third-party payment gateways.

1.4 Website Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide interior design, furniture, and architectural services 
  • Process payments and invoices 
  • Communicate project updates 
  • Improve our website and services
  • Send promotional communications (if you opt-in)
  • Comply with legal and regulatory requirements

3. Payment Gateway & Third-Party Services

We may use third-party payment processors such as:

  • Razorpay

These platforms process payments securely in compliance with RBI and PCI-DSS guidelines. Gautsni does not store sensitive payment information.
We may also use third-party vendors for logistics, installation, analytics, and marketing services.

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration

However, no online transmission is 100% secure, and we cannot guarantee absolute
security

5. Cookies Policy

Our website may use cookies to:
  • Improve user experience
  • Analyze website traffic
  • Remember preferences
You may disable cookies through your browser settings, but some features may not function properly.

6. Data Sharing

We do not sell or rent your personal information.
Your information may be shared only with:

  • Trusted vendors & contractors involved in project execution 
  • Payment gateway providers
  • Government authorities if required by law

7. Data Retention

We retain your information only as long as necessary for:
â—Ź Project completion
â—Ź Legal compliance
â—Ź Accounting & tax purposes

8. Your Rights

You have the right to:
â—Ź Request access to your personal data
â—Ź Request correction of inaccurate information
â—Ź Request deletion (subject to legal obligations)
â—Ź Withdraw consent for marketing communications
To exercise your rights, contact us using the details below

9. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do notknowingly collect personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on ourwebsite with the updated date.

11. Contact Information

Gautsni
Email: info@gautsni.com
Phone: 8287799264
Registered Address: B-85, Second Floor, Mayapuri Industrial Area Phase I, Delhi –
110064
City: Delhi, India

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